Our policies

Book online with the stylist you choose, or call or text. New color starts with a consultation, and longer services hold the time with a deposit that goes toward the service. We confirm by text or email.

Please give 48 hours' notice to move or cancel. Color days are long and your stylist's time is set aside for you. If you are running late, call or text and we will see whether we can shorten the service or rebook.

If you miss an appointment without notice, the deposit stays with the studio, and we may ask for a deposit to book your next visit.

Color services are for adults. Please arrange care for children during long appointments. A quiet friend or family member is welcome to wait with you, one guest at a time.

If you have never colored your hair, or have reacted to a hair product, we may ask for a patch test at least 48 hours before your service. Tell us when you book, and tell your stylist right away if anything itches or burns.

Results vary with your hair and its history. If you are not happy with your color, tell us within a week and your stylist will look at it with you and say what can be adjusted.

Tipping is welcome and never expected. You can tip your stylist when you pay, or on the booking page.

Arrive ten minutes early for a first visit. Come with dry, product-free hair if you can, wear something that buttons or zips, and bring photos of color you like and don't.